Software Process Improvement Network
(A-SPIN)
Navigating the Speed Bumps for Measurement and Analysis, by Dr. Joyce Statz, Vice President of Knowledge Management, TeraQuest
Overview:
Software Process Measurement looks straightforward: Establish and Sustain Commitment, Plan Measurement, Perform Measurement, and Evaluate Measurement. Many people are using this process, now an industry standard (Re:CMMI, ISO 15939), with good examples available from organizations who have used measurement effectively for years.
So, the eager new measurement team gets executive buy in, lays out tools and charts and gets started. But, then the speed bumps arise: there’s no baseline data, there are three different time tracking tools and nobody wants to give up their favorite, values they’ve provided this week don’t look at all real, … and… on and on. How can you cope with the trials of performing real measurement?
This talk covers a common set of speed bumps when establishing effective measurement, and illustrates principles, checklists, and techniques to deal with them. Several situations are discussed with hands-on exercises, to give participants clear understanding of sources of problems, as well as ways to handle them.
About the Speaker:
Dr. Joyce Statz is Vice President of Knowledge Management at TeraQuest, where she helps employees and client organizations with process improvement programs. She coordinates development of product and service offerings which help clients to build and deploy improved processes, develop Project Management Offices, and establish measurement programs. Joyce is a co-founder of TeraQuest, experienced in consulting and training in areas of risk management, project management, measurement, software life cycles, the Software Engineering Institute (SEI) maturity models, and a broad range of product development processes.
Joyce has 15 years of experience in the design, implementation, and management of leading-edge software systems at Texas Instruments. She was an early proponent and champion for evolving TI’s software development and project management processes, based on SEI maturity models.
Prior to her work at Texas Instruments, she taught computer science at Bowling Green State University, and she is a founder of the Software Quality Institute of The University of Texas at Austin (SQI). She developed the initial curriculum for their year-long Software Project Management Certificate Program.